Privacy Policy

LocalMask Privacy Policy
Last updated: June 24, 2026

This Privacy Policy explains how LocalMask handles information related to the website, purchases, licensing, support, and the LocalMask desktop application.

1. Operator

LocalMask is operated by Nanjing Lingxin Technology Co., Ltd., Nanjing, Jiangsu, China.
Support email: i@gt.email

2. Information we collect

We may collect:

- contact information, such as email address;
- checkout and order information, including Paddle transaction identifiers;
- machine code submitted for license activation;
- support messages you send to us;
- website analytics events, such as page views, download intent, referrer, UTM parameters, IP address, user agent, and timestamp;
- technical logs needed to operate the website, licensing, downloads, and support.

3. Local document processing

LocalMask is designed to process supported documents locally on your computer. We do not need your original documents to issue a license or process a payment.

If you voluntarily send documents, screenshots, logs, or examples to support, we use them only to answer your request or investigate the reported issue.

4. Payments

For international payments, Paddle acts as merchant of record and processes checkout, tax, invoices, receipts, payment methods, fraud checks, and related compliance. Paddle may collect personal and payment information under its own terms and privacy policy.

We receive payment and transaction information needed to confirm purchases and issue licenses.

5. How we use information

We use information to:

- provide the website and checkout flow;
- issue and deliver license keys;
- prevent duplicate or fraudulent license issuance;
- answer support requests;
- improve product messaging and download flow;
- comply with tax, accounting, legal, and platform requirements.

6. Sharing

We do not sell personal information. We may share information with service providers needed to operate LocalMask, including payment providers, email delivery providers, hosting providers, analytics infrastructure, and legal or compliance providers where required.

7. Retention

We keep order, license, and transaction records as long as needed for product access, support, accounting, dispute handling, and legal compliance. Support messages and analytics records may be deleted or aggregated when no longer needed.

8. Security

We use reasonable technical and organizational measures to protect information. No system is completely secure, and you should avoid sending sensitive documents unless they are needed for support.

9. Your choices

You may contact us to request access, correction, or deletion of personal information where applicable. Some records may need to be retained for tax, fraud prevention, dispute, or legal reasons.

10. Contact

Questions about privacy may be sent to i@gt.email.